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AFmobile®

American Fidelity Assurance Company
Trusted

100K

Downloads

-

Size

8.0+

Android Version
4.4.2.2023101203 (Oct 27, 2023) This is the latest version
4.6 (5663 Reviews)
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Description of AFmobile®

AFmobile®

Access your American Fidelity reimbursement account(s), insurance benefits, annuities, and enrollment information with AFmobile®.

Manage your benefits:
File and track claims
View policy to see what’s covered
Access electronic EOBs

Connect to your reimbursement account funds:
File claims and check account balance
See recent Benefits Debit Card transactions and details
Store receipts or other documentation images

Stay close to your account:
Elect text and email notifications
Manage personal information
Enroll in direct deposit

AFmobile is a great tool when preparing for your enrollment. The app allows you to:
Calculate pre-tax savings,
Determine how much to contribute to your FSA, and
Learn about the importance of benefits and which options are available to you.

Other supported features:
- Wear OS

Your account balance may not reflect recent pending Benefits Debit Card transactions.

There is no charge to use AFmobile. Message and data rates may apply. For support with AFmobile, please email us at https://americanfidelity.com/support/app-store/.

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here reviews and ratings come from google play users.

4.6

5663 Reviews
5
4
3
2
1
A Google user
Real easy to navigate the app and also much easier to file a claim then it was in the past via email, fax, and phone calls. It also seems to expedite claims to the point of them going through much quicker.
Crystal Aguirre
I can't upload any receipts anymore!! Called customer service and lady said just go to a PC and do it online. Now I'm online, trying to upload my receipts and it keeps saying "failed" every time! So frustrating! I've uninstalled the app and reinstalled numerous times and still same errors every time!! Fix this damn app!!!
Thetus M
Unable to upload claim files. Says I am using an invalid format, whether its jpg or PDF. I have to log in through the browser to upload the files instead, which makes using the app a moot point. I wish the app pointed out outstanding claims and needed documentation easily right from the home page.
hoss624
A bit confusing. In times past I seem to remember you could review documents before upload. Now? Also, now when you upload, ....did it upload? Nothing pops up to give you clear information that the action was completed. In the future going to do everything on a desktop. Hoping that will be a better experience. This app definitely needs work. You will get it right at some point I'm sure.
A Google user
No way to get into the app with reset password and worse no way to use the forgot username or password. Terrible!!! I've never had an insurance company want itemized bill for flex card and every time they hold the card until itemized is cleared. I've sent docs in to download from this app and they are missing, flex is still on hold. The whole process has hangups! I've used flex accounts and never had this experience! I can't imagine someone with a lot of doctor appointments and prescriptions!
wifeyniki
AF mobile is so easy to use and is easy to track a claim through each stage of processing. The only issue I noticed recently is, when uploading documents, I am unable to search my drive for pdf documents. I had to screenshot, edit, then upload as a picture versus 1 fluid document.
Leanne Clouse
Quick and easy
Mandy Burns
The app is very user friendly.
Chasity Swartz
So far it is easy to use! Just filed first claim!
Shawn Zeedyk
Great flow , easy-to-use
denise kell
I am not a tech person but this app is the easiest thing to file claims I am so blessed I have AF
Dinah Lamberson
Easy to file claims and check status.
Cynthia Graham
I have been trying to file a Claim for 3 days now and it won't let me. It always say having technical difficilties try back later very disappointed that I can't get my Claim foled to get my money
David Spence
I typically don't review apps, but I've used AFmobile long enough that a review is warranted. The app is clunky. I typically have to resubmit information a few times before it actually works, and load times are often reminiscent of the old days when we had dial-up, but without the cool sounds that the modem made. The claim submission process is relatively simple, for an insurance process, but the app makes it sufficiently frustrating that I often contemplate forgoing the tax benefits of a FSA.
H L
App freezes constantly, and info is wrong compared to the desktop site. Constant errors. Updating 4/29/21 to restate how much I hate this stupid app. None of the above issues from 1/2021 have been fixed. App still freezes CONSANTLY, and I can't accomplish anything in it other than viewing my HSA balance. Seriously. The app is somehow *more* terrible than the company, and that's a tough one to pull off.
Paulette Robertson
AF Mobile is easy to use. It is easy to file a claim, upload supporting documentation and check on claims!
michelle d
Why does it keep giving me unsupported file type error message when I try to attach a photo receipt? I'VE had to try on 3 separate occasions to upload documentation with no success, it keeps saying file type not supported ( using jpeg). My claim ended up being denied because I was unable to attach the documentation. Please fix! App is also very slow and laggy. Great concept but app has some major bugs that needs to be fixed.
Grant Meers
Two problems. 1 - The auto rotate function in the app isn't a child function of the OS. This means, even if I have auto rotate disabled on a system level, the app will rotate anyway. 2 - The documents upload function disables all file types that aren't images. So a PDF attachment has to be opened and screenshot to upload. These two issues are unacceptable for an app from a company of this size.

Latest Version

4.4.2.2023101203

Oct 27, 2023
Size
Android 8.0+
DOWNLOAD

Good App Guaranteed

This app passed the security test for virus, malware and other malicious attacks and doesn't contain any threats.

AFmobile® - APK Information

APK Version: 4.4.2.2023101203
Package: com.afadvantage.americanfidelityv2
Android compatability: 8.0+
Developer: American Fidelity Assurance Company
Privacy Policy: http://americanfidelity.com/about-af/privacy-policy
Name: AFmobile®
Size:
Downloads: 100K
Version: 4.4.2.2023101203
Release Date: Oct 27, 2023
Package ID: com.afadvantage.americanfidelityv2
Developer: American Fidelity Assurance Company